Circle Cookie Policy

This Privacy Policy was updated on, and its effective date is: October 6, 2021.

At Circle, we are committed to being transparent about how we and our partners collect and use data. The purpose of this Cookie Policy is to provide you with information about how and when we use cookies and your choices regarding these technologies.

Please read this Cookie Policy together with our Privacy Policy, which provides additional information about our use of personal information and any rights you may have in relation to your personal information. Terms used but not defined in this Cookie Policy can be found in our Privacy Policy or Terms of Use.

What are cookies?

Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and Services and your experience, see which areas and features of our Website and Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used on our Website, Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. To learn more about cookies, visit this site.

Does Circle use cookies, and why?

Yes, Circle uses cookies. Some cookies are associated with your Account and personal information to remember whether you are logged in and your user preferences. Other cookies are not tied to your Account and personal information, but help us with activities like analytics and customization. Cookies can help us remember your preferences to give you a personalized experience and make your interactions faster.

The types of cookies placed on our Website and Services and the purposes for which we use them are described below. We will update this Cookie Policy from time to time. When we make changes to this Cookie Policy, we will change the date at the beginning of this policy. If we make material changes to this policy, we will notify you by either prominently posting on our Website or Services or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Each cookie on our Website and Services falls into one of two different categories: strictly necessary and analytics and functionality cookies.

Strictly Necessary Cookies

These cookies are strictly necessary for the core functionality of our Website and Services. You may disable these cookies by changing your browser settings, but parts of our Website or Services may not work properly. The legal basis for our use of strictly necessary cookies is our legitimate interests, namely being able to provide and maintain our Website and Services.

Cookie Source

Domain

Cookie Name

Expiration

Circle

These cookies are strictly necessary for the functionality of our Services.

circle.so

ahoy_visit

1 day

ahoy_visitor

2 years

cookies_enabled

session

browser_time_zone

1 year

_circle_session

session

remember_user_token

1 year

user_session_identifier

1 year

lmfref

3 months

circle_gdpr_cookies_enabled

1 year

Stripe

These cookies are used to process payments in a secure manner.

circle.so

__stripe_mid

1 year

__stripe_sid

1 hour / session

Cloudflare

This cookie is used to manage traffic, maximize network resources, and protect us from malicious requests.

circle.so

_cf_bm

1 hour

Helpscout

This cookie is necessary for customer support functions.

circle.so

_delighted_web

10 years


Analytics and Functionality Cookies

These cookies help us understand how our users interact with our Website and Services such as measuring how well our Services are functioning and tracking how you navigate through the platform, allowing us to improve your experience and our Website and Services. If you are accessing our Website or Services from Europe, you are free to deny your consent to the use of these cookies.

Cookie Source

Domain

Cookie Name

Expiration

Circle

These cookies allow us to understand how our Website and Services are being used and the effectiveness of our marketing campaigns.

circle.so

ajs_anonymous_id

1 year

Mixpanel

These cookies are set by Mixpanel and help us to understand how our users interact with our Website and Services.

circle.so

mp_4b79d64b20d23

971b8926ba970

def02a_mixpanel

1 year

Google

These cookies are set by Google and help us to understand how our users interact with our Website and Services. They also allow us to customize our Website and Services and improve your experience.

circle.so

_ga

2 years

_gid

1 day

_ga_gtag_UA_151947824_1

1 hour / session

_ga_gtag_UA_153668135_1

1 hour / session


Do I have to accept all of Circle's cookies?

You don’t have to accept our cookies to use our Website or Services. However, please note that deleting or rejecting cookies may limit your ability to use certain portions of our Website or Services and you may have a degraded experience.

Although most web browsers are set to accept cookies by default, you can change your browser settings to manage cookies on a site-by-site basis. To learn more about managing your cookies, visit this site or this site.

Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all of your browsers and devices, you will need to do so on each browser on each device you actively use.

Contact Us

If you have any questions regarding this Cookie Policy, please email us at legal@circle.so.